Through a series of conversations, I realised how unaware I was of what women experience in IT and other male-dominated environments.
That insight triggered me to listen more. After several one-on-one conversations with women at ITQ, I discovered perspectives I simply hadn’t seen or understood before.
In this session, I share what I learned, what surprised me and what it could mean for us at ITQ.
No theory. Just real stories, honest reflection and potential starting points for how we can make a difference.
ITQ ran a structured pilot putting Claude into the hands of real teams across sales, marketing, engineering, and the CTO office. This 15-minute session covers what we implemented, the workflows that actually stuck, and the value we created — hours recovered, work made easier, and the case for scaling it. I'll keep it honest: what worked, what didn't, how we handled security and the data boundary, and where we go next with a private AI environment in Phase 2.
See how ITQ uses AI to turn customer conversations into tailored proposals. In this hands-on demo, we walk through our workflow: capturing meeting insights in Notion, using Claude to analyse transcripts, and generating offers that speak directly to what the customer actually said they need, not what we assumed.
Using the Culture Wheel as the foundation, colleagues take a journey through time. Through short videos, visuals, sound, and physical props, they experience how ITQ has evolved from 2019 to today, while exploring the culture we want to preserve and strengthen as we move toward 2030.
By combining video, photography, smoke effects, lighting, silver futuristic elements, and storytelling, we create an immersive experience that allows colleagues to truly feel as though they have stepped into the year 2030.
Option 1 - 15 minutes talk: We often try to improve performance by optimizing processes, introducing new tools, or defining better frameworks. Yet every decision, every customer interaction, and every successful project still depends on the people behind them.
This talk begins with a personal story about learning that working harder isn't always the answer. Instead, sustainable performance starts with managing the one resource that influences everything else: ourselves. It challenges the assumption that values like Quality, Authenticity, Passion and Ownership are purely behavioural - and instead explores how they are shaped by systems, expectations and everyday work design. The core message: culture is not what we define, but what we consistently enable.
Most organizations define them. Far fewer design for them.
This session starts with a personal story about performance, energy and self-leadership before expanding into a broader conversation about organizational culture. Through this format, we examine together what truly enables or blocks these values in real work environments. The key insight: culture is not communicated - it is created through what an organization makes easy, difficult, and rewarded.
